Our
Drive Towards Quality and Continuous Process
Improvement
OUR QUALITY
POLICY
Softvision Solution's Quality
Policy communicates our executive commitment
to delivering Support and services that
fully satisfy customer accuracy requirements.
We are committed to Customer Service Excellence.
It is a never-ending journey at Softvision Solution for
quality and service improvement. It also
ensures that employees throughout our organization
are actively involved in utilizing quality
improvement methods. Each employee is committed
to teamwork and Continuous Quality Improvement."
We are here to provide competitive, effective
and efficient IT solutions to our customers
and business partners.
QUALITY FOCUS
We are quality conscious and
our focus is towards customer expectations. Therefore
Focus of Softvision solution’s quality is to ensure that we deliver
‘Customer Satisfaction’ by making our software
deliverables defect free. This is achieved by ensuring
the quality of both the Service and the solutions
independently. It's what creates business value.
OUR QUALITY OBJECTIVES
To obtaining
thorough knowledge and complete understanding of
Customer requirements;
To maintain a high level of
operational efficiency to serve our customers;
To
Ensure quality of deliverables and meeting customer
expectations;
To Integrating multiple quality
approaches to deliver tangible benefits to our
customers.
To Apply lessons learned from past
performance and implementing preventive measures during
job planning, preparation, and execution;
To Deliver
high quality cost effective software solution “On Time
Every Time”
To offer Tailored models and solutions to
meet the unique needs of our clients
To offer
Complete customer orientation and a responsive attitude
towards their needs
To provide with better solutions
with a faster turnaround time and predictability
To
Guarantee our quality and consistency.
To Measure and
Improve our Performance
To Setting goals for
continual improvement based on measured results and
customer input.
QUALITY ASSURANCE
In today's highly
competitive environment, we recognize quality is a
differentiator. The thread of our quality system runs
through business processes across the entire company.
Quality Assurance involves the entire Quality process,
making sure that any agreed-upon standards and
procedures are followed, and ensuring that problems are
found and dealt with. We are committed to trade
practices, established engineering requirements and
industry standards as well as our quality and
performance policy and measures, listed below:
Honesty and Integrity in Services
Client Communication &
Involvement
Realistic Goal and Objective
Setting
Adherence to Established Time
scale
“No-Compromise” Policy on Quality
Effective & Efficient Product
Delivery
OUR
QUALITY PRINCIPLES
A strong focus on the Process Management
Focus on early detection and prevention of
defects
Measurements
Continuous improvement
Cross-Functional co-ordination
Accountability
SCOPE OF OUR QUALITY SYSTEM
As a company
and as a team of professionals, we have the technical
experience, analytical capabilities, and leadership
skills backed by a proven record of successful
performance. On these lines we endeavor to consistently
excel in all our processes.
Timely completion
Less rework
More productivity
A QUALITY IMPROVEMENT TEAM AT WORK
Quality
Improvement teams benefit from having a common framework
for thinking about the improvement process. One widely
used is as follows: or We emphasize continuous improvement in every element
of our business. The Quality Improvement Cycle is our
approach to systematic evaluation and improvement of key
processes. This approach is a fundamental part of our
basic quality training for all associates and is used to
guide individual and team improvement, both formally and
informally.

Our
Quality Management System
Our
Drive Towards Quality and Continuous Process
Improvement
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